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Privacy Policy

runningcoach.me

  • Protecting personal data is a central concern for running.COACH. running.COACH informs you with this Privacy Policy about how personal data is processed.
  • The collection, processing, and use of personal data by running.COACH are subject to the applicable data protection regulations of Switzerland.
  • running.COACH reserves the right to provide personal data for scientific purposes in anonymized form for research purposes.
  • Apart from that, personal data collected by running.COACH is solely used to enable registration-required services on the running.COACH platform. The following service providers are used:
    • DigitalOcean (Hosting)
    • Amazon (Hosting)
    • Mailchimp (Newsletter Delivery)
    • Sendgrid (Delivery of System Notifications)
  • For user-friendly purposes, profile data may be shared internally with the sister products 2PEAK & viRACE.
  • No user data is shared with independent third parties.
  • In addition to registration information, running.COACH users can voluntarily provide additional information in their profile settings.
  • A running.COACH user can invite other individuals to join running.COACH. running.COACH processes the personal data collected during invitations solely for that purpose.
  • running.COACH regularly sends newsletters to all users. These newsletters inform users about new features of the platform, blogs, events, and more.
  • Cookies are used on the running.COACH platform to identify the user during the visit. Access data is stored in a log file with each page request. The stored data record includes the IP address, remote host, time, status, amount of data transmitted, referring page, and product and version information of the used browser (User-Agent).
  • The process for deleting an account and handling personal user data and contributions on the running.COACH platform is regulated in the Terms and Conditions.
  • running.COACH reserves the right to change this Privacy Policy at any time. Please check it periodically. If running.COACH makes changes to this Privacy Policy, the updated Privacy Policy will be published in a timely manner. If we make changes that we consider essential, we will provide a clear notice. If you have objections to changes in this Privacy Policy, you should discontinue using the services and delete your account.
  • The privacy policy of running.COACH can be accessed at any time via the "Privacy" link and is part of the Terms and Conditions.
  • Questions or comments regarding this Privacy Policy can be sent by mail to the address below:

Quevita AG

Industriestrasse 78

CH-4600 Olten

info@runningcoach.me

For the sake of readability, personal designations in this Privacy Policy always use the masculine form. However, both genders are meant unless explicitly stated otherwise.

Use of the running.COACH Mobile App

Location Data

The Mobile App can be used to track your training. Location data is recorded. Once you run with the app and save your training, the route you ran is sent to the running.COACH server. You can delete this data at any time. To perform tracking even when the screen is locked, we need access to your location with the setting "Always." running.COACH will not track your device's location if you are not using running.COACH. If you want to stop tracking your device's location, you can change this in the device settings at any time.

Information that running.COACH Stores

running.COACH stores information about you, including information that identifies you directly or indirectly when you choose to share it with running.COACH. We receive information in various ways, including when you track, complete, or upload activities using running.COACH or partner services. running.COACH also stores information about how you use the service.

Account, Profile, Activity, and Usage Information

We collect basic account information like your name, email address, date of birth, gender, weight, username, and password to secure your access to our services and provide you with the best possible service.

Profile, activity, and usage data are collected about you when you upload an activity (including date, time, geolocation information, as well as speed, pace, heart rate, and performance data), supplement your equipment usage, or use the services in other ways.

We use your contact information to respond to your support requests and comments.

Connected Devices and Apps

running.COACH collects information from devices and apps that you connect to running.COACH. For example, when you connect your Garmin watch or Garmin Connect to running.COACH, information from these devices and apps is transmitted to running.COACH.

Payment Information

If you make a payment on running.COACH, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry-compliant third-party payment services, and we do not store your credit card information.

Third-Party Accounts

running.COACH allows you to sign in and log in to the services using accounts you create with third-party products and services like Facebook, Google, or Strava (collectively, "Third-Party Accounts"). When you access the services using Third-Party Accounts, we collect information you have agreed to provide, such as your name, email address, profile information, and preferences. This information is collected by the provider of the Third-Party Account and provided to running.COACH under its privacy policies. You can typically control these sources' information through privacy settings in your Third-Party Account.

Technical Information and Log Files

We collect information from your browser, computer, or mobile device that provides us with technical information when you access or use the services. This technical information includes device and network information, cookies, log files, and analytics data.

The services use log files. Information stored in these files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. This information is used to analyze trends, manage, protect, and secure the services, track overall user movements, and collect general demographic information for aggregate use. IP addresses may be linked to session IDs, user IDs, and device identifiers.

Google Analytics Privacy Notice

This website uses Google™ Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics' deactivation add-on for browsers gives website visitors more control over what data is collected on accessed websites by Google Analytics. If you do not want your data stored, please install the Google-provided deactivation tool at http://tools.google.com/dlpage/gaoptout?hl=de.

For more information, please visit http://tools.google.com/dlpage/gaoptout?hl=de or https://www.google.de/intl/de/policies/ (general information about Google Analytics and privacy). We would like to point out that Google Analytics on this website has been extended with the code 'gat._anonymizeIp();' to ensure anonymous collection of IP addresses (so-called IP masking).

Alternatively, you can click this link to disable Google Analytics within this website in the future (the opt-out only works in this browser and only for this domain): Disable Google Analytics. An opt-out cookie will be stored on your device. If you delete your cookies in this browser, you will need to click this link again.